📦 Shipping & Returns
Fast Shipping & Hassle-Free Returns
We want you to be completely satisfied with your purchase. Our shipping and return policies are designed to make your experience smooth and worry-free.
🎉 FREE Shipping on All US Orders!
Every order ships free within the United States.
🚚 Shipping Information
| Destination | Shipping Cost | Delivery Time |
|---|---|---|
| United States | FREE | 3-7 business days |
| International | $17.99 | 10-21 business days |
⚡ Processing Time
Orders are processed within 1-2 business days. You'll receive a confirmation email with tracking information once your order ships.
📬 Carrier
We ship via USPS Media Mail for domestic orders and USPS First Class International for international orders.
📍 Tracking
All orders include tracking. Check your email for tracking details, or log into your account to view order status.
↩️ Returns & Refunds
30-Day Return Policy
We offer a 30-day return window from the date of delivery. If you're not completely satisfied with your purchase, we'll make it right.
📚 Standard Returns
Undamaged books may be returned within 30 days for a full refund.
Books must be in original, unmarked condition.
🔧 Damaged Items
If your book arrives damaged or defective, contact us within 7 days.
We'll send a replacement at no additional cost.
💰 Refund Processing
Refunds are processed within 5-7 business days after we receive the item.
Credited to your original payment method.
📝 How to Initiate a Return
- Contact us at core4@jdpatterson.com with your order number
- Include the reason for your return
- Wait for confirmation and return instructions
- Ship the item back to us (return shipping is customer's responsibility for standard returns)
- Receive your refund within 5-7 business days of receipt
⚠️ Important Notes
- Original shipping costs are non-refundable unless the return is due to our error
- Digital products and downloads are non-refundable
- Bulk orders may have different return policies — contact us for details
💬 Contact Us
Questions About Your Order?
We're here to help with shipping inquiries, returns, or any other questions.
Contact us:
📧 Email: core4@jdpatterson.com
💬 Or use our instant messenger on the bottom right corner
Shop with confidence at Core 4 Publishing
Free US shipping • 30-day returns • Exceptional customer service